Blog
Keeping healthy at work after sitting at your desk for over 8 hours a day, is a challenge. It takes its toll on both your physical and mental health. In particular, watching your weight is a constant struggle; most offices have a biscuit tin and at least one generous colleague who regularly rocks up...
Organising and running an event takes a lot of planning. Whether it is a conference, seminar or product launch, the success of your event lies in the details. Here are some things to consider when planning your small business event.
Determine the purpose of your event
Before you can start planning a s...
This week we were fortunate enough to listen to a webinar run by Nick Bowditch, Twitter Australia’s SME Brand Specialist. This particular webinar was about how small businesses can use twitter to engage customers and grow their business.
It was interesting to find out that Australian small busin...
Did you know that the majority of customers decide whether to go with a particular business based entirely on their first phone interaction with them?
A survey of 1,000 Australians by Office HQ found that a mishandled phone call doesn’t only impact the caller, as the vast majority will tell...
Businesses are constantly trying to find ways to boost their productivity. There are many ways to do this which range from simply learning to plan and prioritise well, to investing in various software packages and smartphone applications. Here are some tips to help you increase productivity in...
Tax Compliance has been costing small to medium sized businesses up to $18.4 million per year, so in an attempt to cut call waiting times and provide consistent advice the Australian Tax Office (ATO) has developed an online ‘newsroom’ to inform businesses about their tax and super obligations.
The ne...
Email marketing is a great way to actively make contact with your customers if you do it well. Email allows you to send direct mail with no print or postage cost. It is also much easier to track the response rate to an email than it is to track physical mail. You can use this form of communication w...
The ATO has selected you for a tax audit. That is the kind of letter or phone call that most small business owners don’t want to get. An audit is never easy, but keeping things organised and communicating well with your accountant can help you through the process with a bit more confidence.
When the ...
It is becoming increasingly more important for businesses of all shapes and sizes to have an online presence, but despite this many smaller business are choosing not to make this part of their strategy.
A lot of small business owners see their business as being able to operate completely offline, usi...
Making sure you’ve got safe backups of your Cashflow Manager files is important, and backing up your files is something you should be doing regularly.
Ideally, you should do it every time you finish using the program. The safest place to make a backup is to an external hard drive that’s completely se...
The promise of New Year promises new opportunities, changes, excitement and of course the chance to make resolutions. This time of year is also the perfect opportunity to reflect on the progress your small business has made in the last 12 months and plan for the next 12.
If you are starting a new bus...
Making the most of new technology to grow your small business and improve communication, record keeping and efficiency means more than just using computers and smart phones. That said, it doesn’t have to be hard to be a technical whiz.
Using the right technology, software and apps makes it easier tha...
Most owners of small businesses have never had any formal training on double entry accounting.
But for some reason, an overwhelming majority of accounting programs on the market don’t just assume that they have been trained in accounting, they expect business owners to be highly proficient in it...
It is surprising how often a business takes on their first employee and then only thinks about paying them but not give any thought at all to their other entitlements such as leave etc.
In Australia we also have the Fair Work Act and I am still amazed at the number of businesses I talk to that are ob...
