Navigating the new era of digital identity: A guide for accountants

06.02.25 01:50 PM - By Sergio

Digital identity concept

The Australian Taxation Office’s (ATO) transition to myID has ushered in a new era of digital identity verification. For accountants, navigating this new platform is essential to provide seamless and secure services to clients. 

Here’s a guide to help you get started:


Understanding myID

• Enhanced Security: myID offers robust security features, including multi-factor authentication and biometrics, to protect sensitive information.

• Streamlined Access: The platform provides streamlined access to various government services, including tax, superannuation, and Centrelink.

• Improved User Experience: myID offers a user-friendly interface, making it easy to navigate and complete tasks efficiently.

How to use myID as an accountant

Create a myID account:

      • If you don’t have one already, create a myID account by following the ATO’s instructions.
      • Ensure you have a valid Australian mobile number and email address.

Link your business and client accounts:

      • Link your business and client accounts to your myID to access ATO services on their behalf.
      • Follow the ATO’s guidelines for linking accounts securely.

Utilise myID for tax and superannuation services:

      • Use myID to lodge tax returns, make payments, and access other ATO services.
      • Utilise the platform to manage superannuation matters, including contributions and rollovers.

Stay updated:

      • Regularly check the ATO website for updates and notifications.
      • Stay informed about any changes to myID and its features.

Tips for a smooth transition:

      • Encourage clients to use myID: Educate your clients about the benefits of using myID and assist them with the registration process.

      • Update your software: Ensure your accounting software is compatible with myID and any required updates.

      • Stay informed about security best practices: Protect your clients’ sensitive information by following cybersecurity best practices.

      • Seek professional advice: If you encounter any difficulties or have specific questions, consult with ATO support or a trusted IT professional.


When utilising myID effectively, accountants can enhance their efficiency, improve client service, and ensure compliance with ATO regulations.

For more information, please refer to the ATO website: www.ato.gov.au 

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Disclaimer:

This blog post is intended for general informational purposes only and does not constitute professional tax advice. It's essential to consult with a registered tax agent or qualified financial advisor for personalised guidance tailored to your specific circumstances.


Sergio